Breville Dual Boiler BES920XL Review

As a dedicated coffee enthusiast, I've always sought the perfect espresso machine that bridges the gap between professional-grade performance and home-friendly usability. The Breville Dual Boiler BES920XL caught my attention, promising the precision of a commercial machine within a domestic setting. After extensive use, I'm eager to share my comprehensive review of this espresso machine.

Unboxing the Breville Dual Boiler BES920XL

Upon receiving the Breville Dual Boiler BES920XL, I was immediately impressed by its sleek stainless steel design. The machine exudes a modern aesthetic that complements any kitchen decor. Included in the package were essential accessories: a stainless steel milk jug, single and dual wall filter baskets, a tamper, and cleaning tools. These additions underscore Breville's commitment to providing a complete espresso-making experience right out of the box.

Setting Up the Breville Dual Boiler BES920XL

Setting up the BES920XL was straightforward, thanks to the clear instructions provided. The 84-ounce water reservoir can be filled from the front or back, offering flexibility depending on your kitchen layout. A notable feature is the machine's retractable wheels, allowing easy movement on the countertop—a thoughtful touch for those who might need to reposition it occasionally.

Exploring the Features of the Breville Dual Boiler BES920XL

The BES920XL boasts a dual boiler system, enabling simultaneous espresso extraction and milk steaming. This feature is invaluable for those who enjoy milk-based beverages like lattes and cappuccinos, as it streamlines the preparation process. The PID temperature control ensures water is heated to the optimal temperature, resulting in consistent and flavorful espresso shots.

Another standout feature is the programmable pre-infusion function. This allows users to set the duration and pressure of the pre-infusion phase, ensuring the coffee grounds are evenly saturated before extraction. Such customization enhances the depth and complexity of the espresso's flavor profile.

Using the Breville Dual Boiler BES920XL

Operating the BES920XL is a delight, thanks to its intuitive interface. The LCD display provides real-time feedback, including shot duration and temperature settings. The machine offers both manual and automatic shot controls, catering to both novice users and seasoned baristas.

The steam wand is powerful and allows for precise milk texturing, essential for creating microfoam suitable for latte art. The dedicated hot water outlet is a convenient addition for those who enjoy Americanos or need hot water for tea.

Performance of the Breville Dual Boiler BES920XL

In terms of performance, the BES920XL delivers consistently excellent espresso shots. The dual boiler system ensures that there's no waiting time between brewing and steaming, making the process efficient. The machine's ability to maintain stable temperatures throughout the extraction process results in espresso with rich crema and balanced flavors.

The steam wand produces ample steam pressure, allowing for quick and efficient milk frothing. This is particularly beneficial when preparing multiple milk-based drinks in succession.

Maintenance and Cleaning of the Breville Dual Boiler BES920XL

Maintaining the BES920XL is relatively straightforward. The machine features an automatic cleaning cycle for the steam wand, which is activated after each use to prevent milk residue buildup. The drip tray is spacious and features a 'Empty Me!' indicator that pops up when it's full—a handy reminder to prevent overflow.

Descaling the machine is a user-friendly process, thanks to the step-by-step instructions provided. Regular maintenance ensures the longevity of the machine and the quality of the espresso it produces.

Pros and Cons of the Breville Dual Boiler BES920XL

Pros:

• Dual Boiler System: Allows simultaneous brewing and steaming, enhancing efficiency.

• PID Temperature Control: Ensures consistent water temperature for optimal espresso extraction.

• Programmable Pre-Infusion: Offers customization to enhance flavor profiles.

• User-Friendly Interface: The LCD display and intuitive controls make operation straightforward.

• Quality Accessories: Comes with essential tools for a complete espresso-making experience.

Cons:

• Size and Weight: The machine is relatively large and heavy, requiring ample counter space.

• Learning Curve: While user-friendly, mastering all features may take some time for beginners.

• Price Point: It's a premium machine, which might be a significant investment for some.

Comparing the Breville Dual Boiler BES920XL to Other Machines

When compared to other machines in its class, the BES920XL stands out for its dual boiler system—a feature typically found in higher-end commercial machines. This allows for simultaneous brewing and steaming, a significant advantage over single boiler machines that require waiting between functions.

The inclusion of PID temperature control and programmable pre-infusion settings provides a level of customization and precision that is often lacking in other consumer-grade machines. These features contribute to the BES920XL's ability to produce café-quality espresso at home.

User Experience with the Breville Dual Boiler BES920XL

In my experience, the BES920XL has transformed my home espresso-making routine. The machine's consistency and reliability mean that I can enjoy high-quality espresso without the variability often encountered with less advanced machines.

The ability to fine-tune settings such as temperature and pre-infusion has allowed me to experiment with different coffee beans and extraction methods, deepening my appreciation for the art of espresso making.

Longevity and Durability of the Breville Dual Boiler BES920XL

Constructed with high-quality materials, the BES920XL feels robust and durable. The stainless steel casing not only adds to its aesthetic appeal but also ensures longevity. Regular maintenance, as outlined in the user manual, will help keep the machine in optimal condition for years to come.

Customer Support and Warranty for the Breville Dual Boiler BES920XL

Breville offers a two-year limited warranty for the BES920XL, providing peace of mind for users. Their customer support is responsive and knowledgeable, ready to assist with any queries or issues that may arise.

Product Review Conclusion: Breville Dual Boiler BES920XL

In conclusion, the Breville Dual Boiler BES920XL is a standout espresso machine for coffee enthusiasts who demand café-quality results at home. Its dual boiler system, PID temperature control, and programmable pre-infusion offer a level of precision and consistency that is rarely found in home espresso machines. While it comes with a higher price point and a slightly steep learning curve for beginners, the investment is well worth it for those who value quality and customization.

For me, the BES920XL has completely transformed my coffee-making routine. I no longer need to visit a coffee shop for a rich espresso or a perfectly textured latte. With its intuitive interface and reliable performance, this machine has become an indispensable part of my kitchen. Whether you're a seasoned barista or someone looking to elevate your coffee experience, the Breville Dual Boiler BES920XL is a fantastic choice that delivers on its promises.

FAQs about the Breville Dual Boiler BES920XL and their answers:

Q: What makes the Breville Dual Boiler BES920XL different from other espresso machines?
A: The BES920XL features a dual boiler system, allowing simultaneous brewing and steaming—a feature typically found in commercial machines. It also has PID temperature control and programmable pre-infusion settings, which provide precision and customization for café-quality espresso at home.

Q: Is the Breville Dual Boiler BES920XL suitable for beginners?
A: Yes, while it has advanced features, the BES920XL is user-friendly. Beginners can start with the automatic settings, and as they gain experience, they can explore manual controls for more customization.

Q: How large is the water reservoir on the BES920XL?
A: The water reservoir has an 84-ounce capacity, making it suitable for multiple drinks without frequent refills. It can be refilled from the front or back for added convenience.

Q: Can I brew and steam milk at the same time with this machine?
A: Yes, the dual boiler system allows you to extract espresso and steam milk simultaneously, saving time and ensuring a smooth workflow.

Q: Does the Breville Dual Boiler BES920XL include a grinder?
A: No, the BES920XL does not come with a built-in grinder. You will need a separate burr grinder for optimal coffee bean preparation.

Q: How often do I need to clean and descale the machine?
A: Cleaning the steam wand and drip tray should be done after every use. The machine will prompt you when descaling is necessary, typically every few months, depending on water hardness and usage.

Q: What is the pre-infusion feature, and why is it important?
A: The pre-infusion feature wets the coffee grounds at low pressure before full extraction. This ensures even saturation, leading to better flavor and a more balanced shot of espresso.

Q: Is the BES920XL compatible with both single and double espresso shots?
A: Yes, the BES920XL comes with single and dual wall filter baskets for brewing single or double shots, offering flexibility based on your preference.

Q: Can I create latte art with this machine?
A: Absolutely! The BES920XL has a powerful steam wand that produces fine microfoam, ideal for creating latte art and creamy milk-based beverages.

Q: How durable is the Breville Dual Boiler BES920XL?
A: The machine is built with high-quality materials, including stainless steel, ensuring durability. With proper care and maintenance, it can last for many years.

Q: Does the BES920XL come with a warranty?
A: Yes, the machine comes with a two-year limited warranty, providing peace of mind and support for any manufacturing defects or issues.

Q: Can I adjust the temperature settings on the BES920XL?
A: Yes, the BES920XL features PID temperature control, allowing precise adjustments to water temperature for optimal espresso extraction.

Q: How much counter space does the Breville Dual Boiler BES920XL require?
A: The machine measures approximately 14.7" (H) x 14.8" (W) x 14.7" (D). It’s relatively large, so ensure you have sufficient counter space before purchasing.

Q: What type of coffee beans work best with this machine?
A: Freshly roasted, high-quality coffee beans ground to the appropriate espresso consistency work best. Using a burr grinder ensures consistent grind size for better results.